Ways we support

Family sessions

Sometimes the whole household needs to be in the room. We create a calm space where every voice — including the youngest — is treated with respect.

What families bring to us

Communication breakdowns
Ongoing conflict at home
Parenting challenges
Teen and preteen struggles
Blended family adjustment
Separation and co-parenting
Grief and loss in the family
Illness and caregiving
Rebuilding trust between family members

How we hold family work

We meet with the family together, and sometimes individually, so nobody feels cornered or unheard.

Where children and teens are involved, parental or guardian consent is in place and age-appropriate privacy protections apply.

Book a family session

For families of up to 3 members, choose a time online. Families of 4 or more can request a custom family package below.

Book a session

Have questions before you book? Contact us

Family of 4 or more? Request a custom family package

Tell us who will be joining and we'll create a package that fits your family. In your message, please share each person's first name and age, what you'd like support with, and the days and times that usually work for your family.

What happens next

Send your signed request below.
A member of our team reviews your family's needs and contacts you by email or phone.
We share a proposed package — number of sessions, format and pricing — for you to review.
Once you're happy, we confirm your first session times together.

You can expect to hear from us within 1–2 business days (Monday to Friday).

Email address

Phone number (optional)

What would you like support with? (optional)

Client Services Agreement

Before we begin any service together, please read and agree to our Client Services Agreement, Informed Consent, Liability Waiver, Payment Policy, Confidentiality Notice and Terms of Engagement (version 1.1).

A minimum 50% deposit is required to secure a booking, and deposits are non-refundable.
Missed appointments and no-shows are non-refundable and may be charged in full.
No outcomes are guaranteed; services are collaborative and results vary.
New Alignment is not an emergency service and does not provide medical, psychiatric, legal or financial advice.
Confidentiality is protected, with legal and safeguarding exceptions; in couples, family and group work it cannot be guaranteed between participants.
Sessions may not be recorded, photographed or shared without written permission.
This agreement is governed by the laws of Jamaica, with mediation then binding arbitration.

Read the full agreement

Client 1 full name

Client 2 full name (couples and family services, if applicable)

Additional participants (group services, one name per line)

Client 1 handwritten signature (required)

Sign with your finger, mouse or stylus as you would on a paper document. A typed name alone is not accepted; services cannot begin without a handwritten signature.

I have read, understand and agree to be legally bound by the New Alignment Ltd. Client Services Agreement, Informed Consent, Liability Waiver, Payment Policy, Confidentiality Notice, and Terms of Engagement.

Your handwritten signature and signing time are saved with the agreement in a private PDF. If you are in immediate danger or crisis, please contact your local emergency services.