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Client Services Agreement

Before we begin any service together, please read and agree to our Client Services Agreement, Informed Consent, Liability Waiver, Payment Policy, Confidentiality Notice and Terms of Engagement (version 1.1).

A minimum 50% deposit is required to secure a booking, and deposits are non-refundable.
Missed appointments and no-shows are non-refundable and may be charged in full.
No outcomes are guaranteed; services are collaborative and results vary.
New Alignment is not an emergency service and does not provide medical, psychiatric, legal or financial advice.
Confidentiality is protected, with legal and safeguarding exceptions; in couples, family and group work it cannot be guaranteed between participants.
Sessions may not be recorded, photographed or shared without written permission.
This agreement is governed by the laws of Jamaica, with mediation then binding arbitration.

Read the full agreement

Client 1 full name

Client 1 handwritten signature (required)

Sign with your finger, mouse or stylus as you would on a paper document. A typed name alone is not accepted; services cannot begin without a handwritten signature.

I have read, understand and agree to be legally bound by the New Alignment Ltd. Client Services Agreement, Informed Consent, Liability Waiver, Payment Policy, Confidentiality Notice, and Terms of Engagement.

This opens your own email app with your words ready to send to info@newalignment.biz.

If you are in immediate danger or crisis, please contact your local emergency services.